Soul sauce, Soul food ....Soul good!

Welcome to Soul Sauces online store. We invite you to browse and shop with confidence. You may wish to create an account or shop as a guest.

 

TERMS & CONDITIONS:

 

UK Mainland Delivery

  1. There is no minimum order but minimum postage applies to all packets below 1kg.
  2. We dispatch orders Monday-Friday. Your order will be delivered within 3 working days from the date payment is received. Orders received Friday afternoon may not be dispatched until the following Monday. Deliveries are made Monday-Friday by courier between 9.00am-6.00pm. Currently, it is not possible to specify a time for delivery.
  3. Our chosen courier is My Hermes

 

Weight Tariff for UK mainland Delivery

 Order Weight    0-1kg      1-2kg      2-5kg      5-10kg      10-15kg

Cost                   £2.75     £3.49     £4.99     £5.95        £7.99

Trinity Packs        1-2         3-5         6-14      15-28         29-44

 

Free Delivery on all UK Mainland Orders over £100.00

Free delivery if your order is over £100 is valid only on orders to UK MAINLAND ADDRESSES. The following locations are classed as remote by our courier and therefore classed as UK Highlands and islands or Remote Highlands and islands. These postcodes do not qualify for free delivery. All HS (Western Isles), IV41-IV51, IV55-IV56 (Skye), KA27 (Arran), KA28 (Millport), KW15-KW17 (Orkney), PA41(Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61 (Colonsay), PAS62-PA76 (Mull), PA77 (Tiree), PA78 (Coll), PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (Canna), All ZE (Shetlands).

 

International Delivery

At the moment, we are not able to provide an International Delivery service, but we shall keep you updated.

 

Availability / Out of stock items

  1. All items are subject to availability. We try to keep our stock levels up to date as much as possible.
  2. We will inform you as soon as possible by email if goods you have ordered are not available. We will offer you the choice of getting a refund or if you prefer to wait for the item to come back in stock (if that will be soon).

 

Cancellation

Cancellation of an order will only be accepted if sent by email, fax or letter. Such cancellation must be received before the goods are dispatched. If goods have already been dispatched, you should follow the returns policy detailed below.

 

Return and Refunds Policy

  1. If you are not satisfied with your purchase, please return it unused within 7 working days and we will refund the price. We will not pay for return postage unless the goods are faulty. We recommend that if items are  returned, a certificate of postage is obtained as goods remain your responsibility until received by Soul Sauces.
  2. In the unlikely event that goods are faulty or damaged, please inform us immediately so that we can replace them. Your statutory rights are not affected. In such instances, we can refund the cost of postage. Please call email us at mail@soulsauces.com or contact us on 0844 443 0680.

 

Data & Privacy

When you place your order, your information will be stored on our database, so we can fulfill the order. From time to time we might email you with special offers and upcoming events. If you do not wish to receive this information, that's fine. Just send us an email and we'll take you off our mailing list.